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CEPATO Technical Note2026.08.10

A Deep Dive into maimai DX Error Code 0010 and How to Handle It

A deep dive into the underlying causes of maimai DX error 0010, with troubleshooting steps.

Chongxi
Author:Chongxi
steam: —·spotify: —
Tags:#maimai#Networking
ANALYSIS

What is 0010#

ALLS system error 0010: unexpected game program failure — this is the error that pops up when SEGA’s ALLS boot process mxsegaboot detects that the main game program mai2.exe has terminated abnormally. The only fix SEGA offers is to shut down and restart the game’s main program. This article will go deep into this subject and explain it in detail

The error system#

Maimai cabinets have two error systems

LayerDisplayTypical error codes
Boot layermxsegaboot0001/0010
Game layerGame program0912/3100

Trigger mechanism#

In one sentence: the game process died without going through the normal Core.Kill channel

From decompilation we can see that ALLS designed three legitimate exit paths:

Exit reasonGame callBoot layer reaction
RestartCore.Kill (restart)Normal exit
System error / entering testCore.Kill (system error / test)Normal exit
Abnormal exitCrash0010

The boot layer’s two detection channels#

mxsegaboot identifies abnormal exits through two independent channels:

  1. Abnormal exit code: when the game process exits, the boot layer reads its exit code. Only a few specific values count as a “normal exit” (the legitimate values corresponding to Core.Kill); everything else is judged abnormal

  2. Process crash flag: the mxmaster framework records whether the game process has ever crashed (fault). The boot layer queries this flag at startup and judges an abnormal exit if it is non-zero

Both ultimately result in rendering the 0010 error page

How the game triggers it#

Main thread exception path#

PRTCL // PLAINTEXT
GameMain.Update() / LateUpdate()
└─ try/catch → ExceptionHandler()
├─ 写崩溃日志(.log + .png,保留最近 4 份)
├─ 截图
└─ 设 GameManager.IsException = true
GameMainObject.Update()
└─ if (GameManager.IsException)
├─ isQuit = true
└─ Application.Quit() ## 没有 Core.Kill!→ 触发 0010

The key point is that the IsException branch calls only Application.Quit(), without Core.Kill(), while the other three exit branches (restart / system error / entering test) all have Core.Kill. This is the direct reason why a game exception exit leads the boot layer to judge it abnormal

Background threads#

If a background thread (such as data loading, touch input, serial communication, etc.) has an uncaught exception, the CLR will terminate the process directly, bypassing the IsException path, and this also triggers 0010. Crashes of this kind leave no .log in the crash log, making diagnosis harder

Resource IDs pointing to nonexistent resources#

The most common case, which is what we usually call illegal dirty data in the account

When the game’s resource manager (DataManager.cs) can’t find a matching ID, almost all of them return null; only the Chara-related getters return a defensive empty object:

GetterReturn value on miss
GetChara / GetCharaAwakenew CharaData()
GetPartnernull
GetMusicnull
GetMapDatanull
GetIcon / GetPlate / GetTitle / GetFramenull
GetLoginBonus / GetTicket / GetEvent / all the restnull

Any GetXxx(illegalID).field accessed without a null check produces a NullReferenceException → triggers 0010

CheckDisableCollection in UserData.cs (which automatically resets illegal collection items at login) only covers some of the fields:

FieldDefenseRisk
EquipIconID / EquipPlateID / EquipFrameID / EquipTitleIDReset to the default valueLow
EquipPartnerID❌ NoneHigh
SelectMapID❌ None (some screens have a FindIndex fallback, but it’s not comprehensive)High

Known crash list#

The following scenarios have been tested in practice plus code analysis; when an account holds an illegal ID, they will definitely crash:

No.Resource involvedTrigger scenarioCrash type
R1PartnerSetting after login / building the dress-up screenNullReferenceException
R2PartnerResults screenNullReferenceException
R3PartnerFriend versus resultsNullReferenceException
R4PartnerLogin bonusNullReferenceException
R5MusicRivalNullReferenceException
R6MusicSong selectionNullReferenceException
R7MusicResults / album / card reading / song selection and other flowsNullReferenceException
R8Mapmap / chara and other data processing, 20+ placesNullReferenceException
R9MapMap data syncIndexOutOfRangeException

R8 is the most typical disaster zone

Trigger process#

PRTCL // PLAINTEXT
账号存档中含有客户端不存在的资源 ID
(已下架 / 未更新的超前数据 / 脏数据)
↓
对应画面调用 GetXxx(id) 返回 null
↓
未判空直接访问字段 → NullReferenceException
↓
ExceptionHandler 记录崩溃日志
↓
GameManager.IsException = true
↓
GameMainObject.Update 检测到 → Application.Quit()
↓
引导层判定进程非正常退出 → 弹出 0010

How to fix it#

SymptomWhat to checkAction
Crashes with a fixed accountResource-related (most common)Fix the dirty data in the account / avoid logging into this account
Fixed song / fixed action, crashes even with another accountCorrupted game filesRe-download
Completely random, any account can trigger itHardware-related (SSD / RAM / power)Check the hardware
Crashes immediately on boot, can’t get into the gamePossibly underlying damageAsk customer service
Chongxi
CHONGXIAuthor
Steam—
Spotify—
Published at:2026.08.10
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PROJECT: MAIMAI

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A Deep Dive into maimai DX Error Code 0010 and How to Handle It

Author CHONGXI/2026.08.10/CEPATO-2026-0810-MAIERR

This work is licensed under CC BY-NC-SA 4.0. Redistribution, remixing and adaptation are allowed for non-commercial use, provided the same license is used and the original author is credited.

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